TASKE Call Center
Management Tools are an exceptional way to manage small to mid-sized
contact centers with affordable and easy-to-use technology ? technology
that automates management activities and provides cost control measures
for maximizing operational efficiency and flexibility. TASKE Call Center
Management Tools provide managers with the information they need to
optimize, plan or expand operations with confidence and ease.
TASKE ACD ToolBoxTASKE
ACD ToolBox (TASKE)
The ACD ToolBox features all the essentials
for successful contact center management.
TASKE Agent
DesktopTASKE Agent Desktop
(TASKE)
With the Agent Desktop, agents can view and
react to current contact center conditions in situations where
wall-mounted reader boards are impractical.
TASKE Enterprise
SupervisorTASKE Enterprise Supervisor
(TASKE)
Enterprise Supervisor, an add-on module to the
ACD ToolBox, provides managers with the convenience and ease of
real-time viewing of call center data from multiple telephone system
locations with a single connection.
TASKE
Supervisor ClientTASKE Supervisor Client
(TASKE)
Contact centers can add additional Supervisor Clients to ACD ToolBox,
allowing multiple managers to monitor real-time contact center
operators.
TASKE Voice
ToolBoxTASKE Voice ToolBox
(TASKE)
The Voice ToolBox puts simple to use,
effective queue messaging options at the fingertips of supervisors.