Features That
Provide Networking Options
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Multiple System
Networking
Adtran adjunct networking solutions address centralized voice mail,
coordinated numbering plan, and off-net toll bypass applications over
a private network connecting multiple Strata DK telephone systems that
function as one communication system.
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Remote Expansion
Cabinets
Expansion cabinets can be remotely located from the base cabinet,
connected by fiber optic cables, to meet the needs of a distributed
application. Configuration flexibility allows you to spread your
system over a wider area.
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Random Branch
Office Extensions
The MCK EXTender 6000 enables groups of remote workers to have digital
telephone extensions off the main location's Strata DK telephone
system, with the same functionality as local extension users.
Connection to the remote site may be by analog CO line, BRI, T1, or
frame relay.
Direct Inward System A
Connect a DK40i to another telephone system in a private
communications network.
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Direct Inward
System Access (DISA)
Saves money by allowing employees to use the company's
calling network even when they are not in the office. Protected by
security code.
Integrated
Services Digital Network (ISDN) Features
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Basic Rate
Interface (BRI)
Station side connection provides a low cost ISDN solution
enabling you to connect devices such as a PC, LAN bridge or router,
Internet access device, video conference terminal, group IV fax, ISDN
telephone, or other devices that benefit from an all digital
transmission link. Trunk side connection enables BRI lines to be used
by all telephones for incoming and outgoing calls (requires external
NT-1 Terminal Adapter).
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Primary Rate
Interface (PRI)
PRI is used to send and receive voice and/or data calls over
the same network. The call-by-call feature saves money by allocating
PRI channels on demand for usage of services such as DID, Tie, FX,
WATS, 800, etc.
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Cost Saving
Applications
PRI can save money by enabling the call-by-call use of the
channels on the PRI link for a variety of services on demand. BRI
provides a low cost solution for high speed LAN and Internet access,
plus video conferencing applications. With its superior speed and
faster call setup, ISDN helps you maximize productivity.
Computer Telephony
Integration (CTI)
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Industry
Standard CTI
Microsoft TAPI has become the industry standard method of
Computer Telephony Integration. Strata DK systems fully support TAPI,
making your Strata DK system an excellent CTI partner.
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Caller ID
Applications
The most popular CTI applications involve Caller ID calls and
automatic database lookup. When the phone rings, the telephone's LCD
displays the caller's telephone number, and the TAPI PC application
displays the caller's file. This saves time and enables you to provide
better service to callers.
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Data Switching
This cost-saving feature permits your PC and your telephone to
simultaneously share existing wiring for voice and data calls,
reducing the cost of additional interoffice networks and extra wiring.
Voice Over
Internet Protocol (VoIP)
Toshiba Strata DK telephone systems integrate with voice over IP
telephony gateway products that provide service enhancing and cost
effective voice over IP applications targeted to small and medium size
customers with multiple offices. Customers receive the benefits of
much greater call center effectiveness and customer service
capabilities that improve their business operation. They also benefit
from office to office toll bypass calling that produces substantial
cost savings.
Toll Bypass
Voice and fax traffic between a home office and branch
office, normally routed through the public switched telephone toll
network, is instead carried via the Internet or a private intranet in
the form of IP packets. The benefit is cost savings by eliminating
long distance toll charges between these locations, especially for
international calls.
IP Call Center
One of the major expenses of a call center is the cost of incoming 800
lines. A call center can utilize the IP Voice Gateway solution to
produce substantial savings by increasing incoming local calls and
reducing incoming calls on 800 lines. This is done by setting up local
point of presence (POP) locations so geographically dispersed
customers dial a local access number, access the gateway, and route
these calls via a private IP network and/or the public Internet to the
call center instead of dialing a central 800 number. This makes these
incoming calls local calls for customers and avoids 800 toll charges
for these calls to the call center.
Features That
Provide Efficient System Administration
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Automatic
Station Relocation
Enables a telephone to automatically maintain its particular
characteristics when it is moved from one location to another, all
without reprogramming.
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Easy System
Programming
Optional PC software makes system programming and administration
easier and more efficient. DKiAdmin software provides full programming
for technicians, and StrataControl software provides limited
programming for end users.
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Remote
Maintenance
Allows off-site service personnel to alter system programming
and test hardware from remote locations.
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Battery Backup
and Power Failure Transfer
Keeps the system fully functional in the event of commercial
AC power failure.
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