Park & Page
Voicemail
Alternative
OAISYS Park & Page works to connect callers to their intended
party when they are not at their extension. Many job functions require
people not be behind a desk all day. With Park & Page, people have the
freedom to be mobile and perform normal job functions without being tied
down to a desk or stuck in the office. Park & Page encompasses four
applications that assist in connecting callers with their intended
party:
Insta-Page
Insta-Page is an economical, on-site response system that notifies you
of a call through an intercom system or on-premise pager. Once you are
alerted, you can retrieve the call from any phone on the system. If the
person does not answer the call, it will be transferred to that person's
voicemail.
Page Orbits
With Page Orbits, callers can choose to leave a message or hold while
the system pages the person through an intercom system, on-premise pager
or WAN pager. Once the person is notified, they dial a special number
and access code from any phone (on or off premise), to retrieve the
call. If the person does not answer the call, it will be transferred to
that person's voicemail.
Locate Me
Locate Me is the most advanced of the Park & Page applications. With
Locate Me, the caller can choose between voicemail and holding while the
application contacts the intended person through a list of alternative
phone numbers which can include a cellular phone number, home or remote
office. Park & Page routes the call to the specified numbers and when
the person answers, an access code is entered and the call is put
through. If the person does not answer the call, it will be transferred
to that person's voicemail.
Home Agents
The Home Agents feature allows an employee to work from a remote
location and still receive ACD group phone calls without having special
phone equipment or services. Home Agents utilizes Voice Assistant and
Database Assistant to evenly distribute calls to the offsite agents.
Agents can log in or out remotely by calling into the system or they can
be logged in or out by an on-site administrator.
Park & Page allows mobile employees to receive telephone calls wherever
they happen to be. Whether they are walking around the building, out on
the sales floor, at lunch or across the country, important phone calls
can reach them on the first attempt. This greatly decreases telephone
tag, voicemail messages, callbacks, and missed sales opportunities.